Please Wait a Moment

You must complete the online pre-application to be added to the waiting list. It is important to keep your contact information current with MHA so you can be located when the screening/eligibility process begins. You will be contacted by mail with further instructions when your name is reached. (Additional waiting list information is available below.)

Anyone with questions or needing assistance with the application process can contact Admissions Specialist, Katina Cloud @ (423) 586-5115, ext. 8007 or by e-mail:

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Required Documents

  • SOCIAL SECURITY CARD (all household members)
  • PROOF OF INCOME / SUPPORT (no more than 60 days old, check stubs must cover 4-6 weeks)
  • ASSETS (last 3 bank statements, property, life insurance, etc.)
  • BIRTH CERTIFICATE (all household members)
  • PROOF OF CHILD CUSTODY (if applicable) **
  • DRIVER’S LICENSE OR PHOTO I.D. (all adults)
  • RENTAL / RESIDENT HISTORY FOR LAST 2 YEARS (including landlord information)


When adding household members to the application, DO NOT include children who are not currently living with you at least 50% of the time. If a child is temporarily absent or has visitation, a bedroom cannot be assigned unless custody verification is submitted.

Reporting Changes

Any changes with income, household members, or contact information (address/phone #) should be reported in writing to the office within 14 calendar days. Missed deadlines or appointments due to an incorrect address will result in the application being withdrawn. (NO EXCEPTIONS)

​Applicants must complete a change form at the office and provide verification of the change.
Additions to the applicant household require:
​​​birth certificate
social security card
proof of income (if any)
completing an application at the office (adults only)
Change of Income or Household form

Waiting List

Position on the waiting list is based on date and time of your application as well as unit size or type required. You will be screened for suitability and eligibility when your name is approximately 60 days from reaching the top of the waiting list. Upon successful completion of the screening process, your application will be placed on the ELIGIBLE list. You will be contacted for a unit when your name is reached and a unit is available in the size or type you require. MHA does NOT do emergency placement.

​You may contact us at (423) 586-5115 if you have any questions.